Patient Assistance Program

Providing quick action and aid for qualifying patients

Macro Helix's Patient Assistance Program (PAP) solution supports health system patients who are unable to afford the cost of their treatments by reducing financial barriers and securing time-sensitive medications that can advance their health outcome.

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Macro Helix's Patient Assistance Program (PAP) solution supports health system patients
Patient Assistance Program

PATIENT ADVOCATES

Experts ready to help

We customize Patient Assistance Program (PAP) support to meet the needs of your organization. Whether you are looking for dedicated subject matter experts to manage the program operations, provide supplementary support to existing workflows, or a technology solution, our team is here to help. We understand the importance of ensuring that patients can start or continue their treatments without the stress of financial barriers and will partner on a solution that maximizes the value PAPs are bringing to your organization and the patients you serve.

Patient Assistance Program

Dedicated Support: Our subject matter experts handle the PAP enrollment process, freeing up your hospital staff to concentrate on patient care.

Achieve more from your Patient Assistance Program

Dedicated Support

Our subject matter experts handle the PAP enrollment process, freeing up your hospital staff to concentrate on patient care. Patient Advocates work closely with your organization to identify eligible patients, collect information securely, and ensure compliance with PAP criteria. By taking a health system-focused approach, our team provides comprehensive PAP services that minimize financial burdens on patients and offer added value to your organization.

Supplementary Support

We can collaborate with your health system to enhance existing PAP workflows and expand the reach of PAP support. Our experts will assess areas where additional PAP support is required and customize workflows in coordination with your teams. If there are resource limitations, our team is ready to assist at any point to ensure uninterrupted PAP support and a smooth experience for your patients and health system.

Software Support

PAP Recovery Navigator enables organizations to effectively manage their hospital's PAP strategy while keeping their internal staff and processes intact. It helps maximize the identification of PAP opportunities, such as manufacturer-sponsored free drug programs, copay assistance, and 501c3 (CPAP) programs. The platform enhances the PAP process through automation and compliant workflow-driven technology. Additionally, it facilitates easy communication of the value of internal PAP operations and provides tools to track the health and vitality of the program.

On average, health systems saved 2x more in recovery through McKesson’s PAP offering than with competitors’ programs.

Benefits of the Macro Helix Patient Assistance Program

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Uninsured and underinsured patients can receive financial and emotional relief during times of medical crisis.
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EMR integration and First Dose Technology ensures that patients are automatically identified ahead of time and helps reduce delays in treatment
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Expand community outreach with streamlined workflows and automated identification of PAP opportunities
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Compliance driven workflows and support from our team of experts
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Reduce administrative complexity for healthcare organizations
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Real-time, Ad hoc reporting to track PAP value, trends, and vitality

Results of our patient assistance program

“If I had chosen to stop the treatment because of the financial hardship, I don’t know whether my outcome would be as good. I have a brighter outlook and peace of mind.”

Patient from large health system in the Midwest

Results of our Patient Assistance Program

Through the Patient Assistance Program, McKesson enrolled the patient in less than 48 hours and had medication shipped overnight in time for the patient’s next appointment.

*These numbers are based on previous customer results. These results depend on a variety of factors that are unique to each business. There is no guarantee that your results will be similar.

Results of our Patient Assistance Program

Thanks to the Patient Assistance Program, a patient saved a projected $1,493,388 annually — and her family credited the Keytruda treatments with saving her life.

*These numbers are based on previous customer results. These results depend on a variety of factors that are unique to each business. There is no guarantee that your results will be similar.

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